Broadband Connectivity (82855) - RESOLVED

Broadband

Posted on: Friday 19 September 2014, 17:34

This is in an update to our previous posts regarding the recent connectivity problem.

The majority of our customers have now been able to re-connect to the Internet, however, some customers may still be struggling to get re-connected.

Customers who are still struggling to connect please manually log in to your router and under the 'Technicolor Gateway' section on the left hand side please select 'Configuration' and at the bottom of the screen click 'Setup my Technicolor Gateway' and follow the steps provided.

For further information please see the 'Connection Settings' table on this page: http://www.plus.net/support/broadband/hardware/broadband-connection-settings.shtml

Apologies for the inconvenience caused.

Kind regards,

Linn Karstrom
Customer Relations

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