Regional Engineering & Repair Delays - NEW

Broadband

Posted on: Tuesday 23 September 2014, 11:50

Earlier today we received notification from BT Openreach that they have declared what they refer to as an MBORC (Matter Beyond Our Reasonable Control) in certain areas of the country. This has the potential to cause fault resolution delays due to recent bouts of severe weather.

A copy of the notice is as follows:

"Parts of the the UK, in particular the South West and East Anglia, were hit with severe storm conditions with heavy rain and lightning strikes between Thursday 18 and Friday 19 September 2014.

This has seriously impacted OpenreachÂ’s infrastructure both above and below ground with fault intake over the weekend and into Monday at extremely high levels.

Openreach is therefore declaring MBORC for repair activities, in the following areas, with effect from 23:59 22 September 2014.

Swindon
Southampton

We are directing available additional resource into this areas to bring the position back to normal as quickly as possible. We are monitoring the situation and will remove MBORC as soon as service can be restored to the levels they were at immediately before the severe weather."

Apologies for any inconvenience caused.

Kind regards,

Linn Karstrom
Customer Relations

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