Broadband Connectivity (83130) - NEW


Posted on: Saturday 11 October 2014, 17:06

This afternoon we experienced a large drop in the number of customer sessions across our broadband network.

This will have caused a large volume of customers to lose connectivity to the Internet.

Our network engineers are currently investigating this.

If you are struggling to connect to the Internet then please try powering off your modem or router for 30 minutes before powering it back up and attempting to re-establish a connection to the Internet.

We'll provide another update later this evening.

Apologies for the inconvenience.

Kind regards,

Luke Sanderson
Customer Relations

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