Broadband Connectivity (83130) - Update


Posted on: Sunday 12 October 2014, 13:46

This is in an update to our previous posts regarding the recent connectivity problem.

Our network engineers are still working on restoring service to our Customers. The majority of our customers have now been able to re-connect to the Internet, however, a small portion of our customers may still be struggling to re-connect.

Customers who are still struggling to connect please manually log in to your router and under the 'Technicolor Gateway' section on the left hand side please select 'Configuration' and at the bottom of the screen click 'Setup my Technicolor Gateway' and follow the steps provided.

Kind regards,

Jessica Booth
Customer Relations

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