Regional Engineering & Repair Delays - UPDATE

Broadband

Posted on: Tuesday 14 October 2014, 16:03

This is an update to the previous post regarding MBORC (Matters Beyond Our Reasonable Control) declarations from Openreach.

Parts of the UK, in particular the South West and Wales, were hit with severe storm conditions with heavy rain, wind and lightning strikes, from Wednesday 8 into Thursday 9 October 2014.

This seriously impacted OpenreachÂ’s infrastructure, both above and below ground with fault intake in these areas at extremely high levels. Openreach therefore declared MBORC for repair activities, in the three areas, with effect from 23:59 10 October 2014.

Due to the prevailing conditions in the region, we are now also declaring MBORC in an additional area, with effect from 23:59 14 October 2014:

Cardiff

MBORC remains in place in the following areas

North Wales
Swansea
Truro

We are directing available additional resource into these areas to bring the position back to normal as quickly as possible.

We are monitoring the situation and will remove MBORC as soon as service can be restored to the levels they were at immediately before the severe weather.


We'll continue to post further updates as they become available.

Kind regards,

Adam Walker
Customer Relations

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