Broadband Faults Troubleshooter Maintenance - Sat 18th Oct 22.00pm - Sun 19th Oct 07.00am

Portal

Posted on: Friday 17 October 2014, 14:01

When's this work happening?
22.00pm on Saturday through to 07.00am on Sunday, 19th October.

What does it affect?
Access to the Broadband Faults Troubleshooter on our website.

How long will it take?
Approximately nine hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Faults Checker depends on.

Am I likely to notice the work?
You won't be able to access our Broadband Faults Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
Our support staff will have limited access to some BT back-end systems for the majority of the maintenance window.

Kind regards,

Matthew Cruise
Customer Relations

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