Broadband Faults Troubleshooter Maintenance - Sat 15th Nov 22.00pm - Sun 16th Nov 11.00am

Portal

Posted on: Friday 14 November 2014, 14:15

When's this work happening?
22.00pm on Saturday through to 11.00am on Sunday, 16th November.

What does it affect?
Access to the Broadband Faults Troubleshooter on our website.

How long will it take?
Approximately thirteen hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Faults Troubleshooter depends on.

Am I likely to notice the work?
You won't be able to access our Broadband Faults Troubleshooter for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
Our support staff will have limited access to some BT back-end systems for the majority of the maintenance window.

Kind regards,

Matthew Cruise
Customer Relations

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