Planned BT Network Maintenance - Week commencing 8th December 2014

Broadband

Posted on: Monday 8 December 2014, 15:35

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

9th December
Beeston, Belper, Birmingham Stechford, Dudley, Dolgellau, Kidlington, London Surbiton, London Greehithe, Liverpool Birkenhead, Newport Gwent, Manchester Dial House.

10th December
London Faraday, Derby, Abergavenny, Barrow-in-Furness, Castle Donnington.

11th December
Runcorn, Whitby Cook, Cwmbran.

12th December
Edinburgh Donaldson, Leatherhead, Penrith Beacon.


Although these are the areas we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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