Planned Network Maintenance Friday 19th December 10am-4pm

Broadband

Posted on: Thursday 18 December 2014, 17:31

When's this work happening?
Tomorrow, 19th December.

What does it affect?
Our TR069 Platform (automated router setup)

How long will it take?
Around 6 hours.

What does the work involve?
We're making some changes to parts of our broadband network.

Am I likely to notice the work?
Possibly. The changes taking place may lead to automated router setup and any changes to passwords not taking effect. We would advise customers to avoid doing either during the maintenance window.

Is there anything else I need to know?
If you're connecting your router to a broadband-enabled line for the first time you may need to enter your broadband username and password manually. Please refer to the set up guide that you will have received with your router.

Kind regards,

Adam Walker
Customer Relations

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