Planned BT Network Maintenance - Week commencing 12th January 2015

Broadband

Posted on: Monday 12 January 2015, 14:15

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

13th Jan
Driffield
London Epsom
London Skyport
New Quay Dyfed
Pickering
Stranraer
Uppingham
Wallingford
Kingston SSC Metro
London Colindale

15th Jan
Moortown
Carmarthen

16th Jan
Wath Upon Dearne

Although these are the areas we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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