Broadband Faults Troubleshooter Maintenance - Sat 17th Jan 10pm - Sun 18th Jan 10am

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Posted on: Friday 16 January 2015, 15:20

What does it affect?
Access to the Broadband Troubleshooter available on our website.

How long will it take?
Around 12 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Faults Troubleshooter depend on.

Am I likely to notice the work?
Possibly. The Broadband Troubleshooter on our website will be unavailable during the maintenance window and holding pages will be in place.

Is there anything else I need to know?
The work will also limit the access our help desk staff have to certain internal systems.

Kind regards,

Matty Cassell
Customer Relations

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