Planned BT Network Maintenance - Thursday 22nd January 00.01-06.00

Broadband

Posted on: Wednesday 21 January 2015, 13:09

What does it affect?
Broadband connectivity.

How long will it take?
Up to 6 hours.

What does the work involve?
Overnight tonight there is some BT Wholesale maintenance which could affect our customers. This work is taking place at London Faraday, however due to the nature of the broadband network this may impact customers outside of this area.

Am I likely to notice the work?
Potentially. This work could cause a significant number of customers to briefly disconnect for around 10 minutes from the internet at some point during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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