Broadband Faults Troubleshooter Maintenance - Sat 24th Jan 00.01 - 06.00

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Posted on: Friday 23 January 2015, 16:51

What does it affect?
Access to the Broadband Troubleshooter available on our website.

How long will it take?
Around 6 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Faults Troubleshooter depend on.

Am I likely to notice the work?
Possibly. The Broadband Troubleshooter on our website will be unavailable during the maintenance window and holding pages will be in place.

Is there anything else I need to know?
The work will also limit the access our help desk staff have to certain internal systems.

Kind regards,

Chris Parr
Customer Relations

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