Planned BT Network Maintenance - Week commencing 2nd Feb 2015

Broadband

Posted on: Tuesday 3 February 2015, 13:24

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

4th Feb
Bracknell, Bromsgrove, Glasgow Douglas, Leamington Spa, Leeds Basinghall, Lincoln, Colindale, London Covent Garden, London Croydon South, Manchester Dial House

5th Feb
Wolverhampton, Leeds Basinghall

6th Feb
Wolverhampton Central, Ross-on-Wye, Birmingham, West Bromwich, Dunster, Great Dunmow, Liverpool Aintree, London Wanstead, Waterbeach, Aberystyth, Bolton Kingsgate, London Hornchurch & London Southbank


Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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