Broadband Faults Troubleshooter Maintenance - Fri 13th Jan 10pm - Sat 14th Feb 6am

Portal

Posted on: Friday 13 February 2015, 23:10

When is this work happening?
Tonight, through to tomorrow morning.

What does it affect?
Access to the Broadband Troubleshooter available on our website.

How long will it take?
Around 8 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Troubleshooter depend on.

Am I likely to notice the work?
Possibly. The Broadband Troubleshooter on our website will be unavailable during the maintenance window.

Is there anything else I need to know?
The work will also limit the access our help desk staff have to certain internal systems.

Please accept our apologies for the late notice of this maintenance.

Kind regards,

Chris Parr
Customer Relations

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