Broadband Faults Troubleshooter Maintenance - Sat 14th Jan 10pm - Sun 15th Feb 6am

Portal

Posted on: Saturday 14 February 2015, 14:18

When is this work happening?
Tonight, through to tomorrow morning.

What does it affect?
Access to the Broadband Troubleshooter available on our website.

How long will it take?
Around 8 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Troubleshooter depend on.

Am I likely to notice the work?
Possibly. The Broadband Troubleshooter on our website will be unavailable during the maintenance window and holding pages will be in place.

Is there anything else I need to know?
The work will also limit the access our help desk staff have to certain internal systems.

Kind regards,

Chris Parr
Customer Relations

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