Broadband Usage Reporting (84759) - NEW

Portal

Posted on: Wednesday 18 February 2015, 10:54

We're currently aware of a problem causing some customers accounts to show higher than normal usage. This additional usage would be showing on the 17th February when looking at the View My Usage tool on our website.

Our engineers are investigating the root cause and we'll provide an update later on today.

Please accept our apologise for any inconvenience this may cause.

Kind Regards,

Chris Parr
Customer Relations

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