Broadband Fault Checker Maintenance - Thursday 26th

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Posted on: Wednesday 25 February 2015, 10:43

Broadband Fault Checker Maintenance - Thursday 26th February Midnight to 4am

When's this work happening?
From midnight on Thursday 26th February from Midnight until 4am Thursday 26th February.

What does it affect?
The Broadband Fault Checker.

How long will it take?
Approximately four hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Fault Checker depends on.

Am I likely to notice the work?
You won't be able to access our Broadband Fault Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
Our support staff will have no access to some BT back-end systems for the majority of the maintenance window.

For enhanced care faults please call the support team on the usual telephone number. Due to the nature of the work we will be unable to progress faults.

Regards

Matthew Cruise

Customer Relations

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