Broadband Fault Checker Maintenance


Posted on: Wednesday 25 February 2015, 10:47

Broadband Fault Checker Maintenance - Saturday 28th February 10pm to Sunday 1st March 5am

When's this work happening?
From 10pm on Saturday 28th February until 5am Sunday 1st March.

What does it affect?
The Broadband Fault Checker.

How long will it take?
Approximately seven hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Fault Checker depends on.

Am I likely to notice the work?
You won't be able to access our Broadband Fault Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
Our support staff will have no access to some BT back-end systems for the majority of the maintenance window.

Due to the nature of the work we will be unable to progress faults.

Kind regards,

Matthew Cruise
Customer Relations

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