Planned BT Network Maintenance - Week commencing 2nd March 2015


Posted on: Monday 2 March 2015, 13:52

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

3rd March
London Stepney Green, London Faraday, Aberystwyth, Birmingham Telephone House, Bolton Kingsgate, Bristol Cabott, Glasgow Telephone House, London Ealing TE, Faraday, Northwich Cheshire, Portsmouth Trunk.

4th March
London Southbank

5th March
Basingstoke, Bedminster, Birmingham Telephone House, Dundee Steeple, London Howlands St, London South Kensington, London Southbank, Milton Keynes, Portsmouth Trunk, Walsall Bridge, Manchester.

6th March
Edinburgh Abbeyhill, Elland, Halesworth, London - Baynard House, London - Dartford, London - Hayes Common, Middleton-on-Sea, Newport - Isle of Wight, Northbourn & Kingstone.

9th March
Glasgow Barrhead, Liverpool Simonswood, London - Lea Valley, Manchester Droylesden, Saintfield, Birmingham Midland, Bristol Cabot, Edinburgh Donaldson, London - Kingston & Stepney Green.

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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