Planned Gateway Router maintenance - Wednesday 4th March 2pm-6pm

Broadband

Posted on: Wednesday 4 March 2015, 11:25

When's this work happening?
Starting from 2pm today, 4th March.

What does it affect?
Broadband connectivity.

How long will it take?
Up to four hours.

What does the work involve?
We're performing some hardware maintenance on one of our gateway routers (PCL-AG01) to rectify a recently identified problem.

Am I likely to notice the work?
There's a slim possibility that some customers will be briefly disconnected from the Internet. Anybody disconnected will be able to reconnect almost immediately.

Is there anything else I need to know?
If you're experiencing difficulties connecting to the Internet after the maintenance is complete then please try logging into your router configuration pages and connecting from there.

Kind Regards,

Chris Parr
Customer Relations

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