Broadband Fault Checker Maintenance - Saturday 14th March 10.00pm to 06.00am

Portal

Posted on: Friday 13 March 2015, 14:07

When's this work happening?
From 10.00pm Saturday to 06.00am on Sunday.

What does it affect?
The Broadband Fault checker on our website.

How long will it take?
Approximately one hour.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Fault Checker depends on.

Am I likely to notice the work?
You won't be able to access our Broadband Fault Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
Our support staff will have no access to some BT back-end systems for the majority of the maintenance window.

For enhanced care faults please call the support team on the usual telephone number. Due to the nature of the work we will be unable to progress faults.

Regards

Chris Parr
Customer Relations

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