Broadband Connectivity - UPDATE

Broadband

Posted on: Friday 13 March 2015, 20:01

We're currently aware of a problem resulting in customers being disconnected from the internet.

Our engineers are investigating this alongside our suppliers however we have now seen almost all affected customer reconnect.

In the meantime if you're still seeing issues connecting, please try rebooting the router which should allow the connection to be re-established however please do not perform a factory reset as this could cause further issues.

We will continue to monitor the issue and provide further updates as soon as we have them.

Apologies for any inconvenience caused.

Kind regards,

Adam Cassim
Customer Relations

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