Broadband Fault Checker Maintenance - Sat 21st March 0.01am to 5pm

Portal

Posted on: Saturday 21 March 2015, 09:46

When's this work happening?
Until 5pm today

What does it affect?
The Broadband Fault Checker.

How long will it take?
Until 5pm today.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our Broadband Fault Checker depends on.

Am I likely to notice the work?
You won't be able to access our Broadband Fault Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
Our support staff will have no access to some BT back-end systems for the majority of the maintenance window.

For enhanced care faults please call the support team on the usual telephone number. Due to the nature of the work we will be unable to progress faults.

Regards

Chris Parr
Customer Relations

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