Planned BT Network Maintenance - Week commencing 23rd March 2015

Broadband

Posted on: Monday 23 March 2015, 09:21

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

24th March
Sandal, Pontefract, Sheffield, London Bushey Heath, Bedminster, Birmingham, Glasgow Douglas, Gloucester, London Faraday, Southampton, Swindon, Christchurch, Felixstowe.

25th March
Preston Arkwright, Walsall, Belfast Cregagh, Leamington Spa, London Bermondsey, London Covent Garden, London Potter Bar, Manchester Oldham, Didcot, Gravesend, Huddersfield, Kilmarnock Gate Historic.

26th March
Leominster, Colindale, Guildford, London Deptford, London Howland, London Kingsland Green, Manningham, North Cave, Plymouth Sound, Uddington.

27th March
Walsall, Nottingham Sheriff, Rochdale College.

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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