Planned BT Network Maintenance - Week commencing 30th March 2015


Posted on: Friday 27 March 2015, 13:44

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

30th March
Cheriton, Whitchurch Bristol, London Ealing, Stepney, Tunbridge Wells South, Tunbridge Wells South, Wrexham Central, Gravesend, Huddersfield, Liverpool Arrowebrook, Wakefield Northgate

31st March
Leeds Basinghall, Basingstoke, Hornchurch, Latchingdon Essex, London Bermondsey, Manchester Mercury, Newton-le-Willows, Portsmouth Trunk & Bristol Eaton, Rochdale College

1st April
Elmdon, London Dulwich, London Walthamstow, Uttoxeter, Glasgow Douglas, Ipswich, Houghton, Kidderminster Central, London Beckenham, London Kneller Hall

2nd April
Dronfield, Poulton-le-Fylde, Dover

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Matty Cassell
Customer Relations

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