Planned BT Network Maintenance - Week commencing 11th May 2015


Posted on: Monday 11 May 2015, 09:13

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

12th May
Bradford, London Stepney Green, Kingston SSC, Leven Hull, Littlehampton, London St Albans, London Wallington, Newport, Pwllheli, Thrapston, Bagshot, Faraday, Manchester Oldham & South Shields.

13th May
Newcastle Upon Tyne, Carrickfergus Unit A, Glasgow Ibrox, London Forest Hill, London Garston Herts, Newcastle West, Rawdon, Roydon, London Hornchurch, London Kidbrooke, Manchester Pendleton, Northampton, Walsall Bridge.

14th May
London Mile End, London New Cross, Manchester Collyhurst, Peebles historic, Petersfield & Slough, Birmingham Birchfield, Edinburgh Wester Hailes, Liverpool Bootle, London Chelsea, Newcastle Upon Tyne, Newcastle Upon Tyne, Pontefract Tanshelf, Pontefract Tanshelf.

15th May
Aberdeen Kingswells Historic, Larne Transmission Area, Rowstock, Shaw, Tony Stratford, Manchester Dial House, Berkhamstead, Llanishen, Cleveleys, Ballymena.

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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