Planned BT Broadband Network Maintenance - Week commencing 15th June 2015


Posted on: Friday 12 June 2015, 15:02

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

15th June
Edinburgh Dean, Foxhall, Montrose, Newby Bridge, Rye & Sidmouth.

16th June
Skelmersdale, Camborne, Brighton, Kemptown, Sefton Park, Basford, Stevenage, Preston, Bristol, Faraday, Nottingham, Milton Keynes, London Faraday.

17th June
Newbridge, Newmachar, Pitlochry, Portglenone, Rhu Te, Blunsdon, Velindre, Stoke City, Abersoch, Warwick, Blyth-Northumberland, York, Flitwick, Summertown, Willowcroft, Wroxham, Mulbarton, Honington Suffolk, Framlingham, Kesgrave, Birmingham Sheldon, Cleethorpes, Holt Norfolk, Haverfordwest & Slough.

18th June
Sheffield Eldon House, Armely Ridge, Bingley, Carterton, Earley, Launceston, Magherafelt, Tranent Historic & Faraday.

19th June
Brighouse, Culverhouse, Dursley, Frome, Henbury, Manchester Stepping Hill, Pershore, Newcastle Upon Tyne, Peterborough, Leeds, Sheffield, Manchester and Colindale.

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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