Planned BT Broadband Network Maintenance - Week commencing 22nd June 2015


Posted on: Friday 19 June 2015, 16:36

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

22nd June
Alvaston, Ashbourne, Birmingham Smethwick, Bridgnorth, Oakham Ferrers, Tewksbury, Torquay, Stepney.

23rd June
Seaford, Hammersmith, Southbank, Harrogate, Leeds, Hartlepool, Newcastle, Hayward's Heath, Faraday, Hereford, Birmingham, Highway, Nottingham, Birmingham Telephone House, Kingston, Preston, Leeds, Glasgow, Glasgow Bell, Holsworthy, London Esher, Marlborough, Rothwelll West Yorks, Toddington, Winscombe, Faraday.

24th June
London Colindale, Glasgow Telephone House, Kingston, Preston, Stepney, Glasgow, Kingston, Armagh, Buxton, Cleckheaton Westgate, Coupar Angus TE, London Caterham, Longtown Cumbria, Weston Favell, Stepney.

25th June
Manchester Dial House, London Faraday, Brighton, Cardigan, Horbury Ossett, Leagrave Unit A, Manchester Denton, Faraday, Southampton Shirley.

26th June
Southampton, Edenbridge, Langley, Old Whittington Unit B, Penketh Poplar Avenue ATE, Preston Arkwright, Sheffield Eldon house, Devizes, Batley Yorks Unit A, Birchwood, Leven Fife Historic, London Putney, Melton Mowbray

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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