Planned BT Broadband Network Maintenance - Week commencing 13th July 2015


Posted on: Friday 10 July 2015, 12:08

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

14th July
Eltham, Faraday, Ely, Peterborough, Evesham, Birmingham, Galashiels, Newcastle, Hastings, Faraday, Haverhill Town, Peterborough, Hayes North, Slough, Healing, Peterborough, Bristol, Cardiff, Nottingham, Chepstow, Cardiff, Christchurch, Bristol, Cupar Lodge, Edinburgh, Downend, Cardiff, Elgin, Edinburgh, Norwich City Howard House, Preston Arkwright, Salisbury Sarum, Sheffileld Eldon House, Almondsbury, Amersham, Attleborough, London Malden, London Mile End, Wolverton Bucks.

15th July
Aberdeen West, Accrington, Ascot, Bideford, Boscombe, Burton on Trent, Bedminster, Birmingham Erdington, Montfort, Newport Gwent, Basinghall, Leeds, Bedford, Milton Keynes, Belfast City, Glasgow, Berwick Upon Tweed, Newcastle, Bexleyheath, Southbank, Birmingham Erdington, Birmingham, Bolton, Manchester, Bridgwater, Bristol, Hexham, Newcastle, High Wycombe, Slough, Hinckley, Nottingham, Hoddesdon, Colindale, Kirkcaldy, Edinburgh, Langley Mill, Nottingham, Letchworth, Milton Keynes, Livingston Station, Edinburgh.

16th July
Camarthen Afton, Castleford Aire, Downham Market, Dumfries, London Catford, London Edgeware, Palmers Green, Colindale, Perivale, Slough, Peterborough, Peterborough, Prestwich, Wolverhampton, Redhill, Slough, Rossendale, Preston, Runcorn Main, Preston, Rustington, Faraday, Basingstoke, Birmingham Telephone House, Bishops Stortford, Bristol Cabot.

17th July
Slough, Haywards Heath, Faraday, Arrowebrook, Preston, Merthyr Tydfil, Cardiff, Lurgan, Preston, Wisbech, Peterborough, Mosborough, Sheffield, Wimborne, Bristol, Alton, Ardrossan Saltcoats, Aycliffe, Locks Heath, Street, Tettenhall, Stockton, Newcastle, Stockton Heath, Manchester, Stourbridge, Birmingham, Swindon, Milton Keynes, Wakefield, Leeds, Walworth, Faraday, Wolverton, Milton Keynes, Kensal Green, Colindale.

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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