Planned BT Broadband Network Maintenance - Week commencing 20th July 2015


Posted on: Friday 17 July 2015, 14:49

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

20th July
Walkden, Carlisle, London Bermondsey, London Colindale, Luton, Aberconwy, Aberdeen North, Chester Town, Cleveleys, Fakenham, Formby, Walkden, Manchester, Telford Wellington, Wolverhampton, Middleton Manchester, Wolverhampton, Lowestoft, Peterborough, Stoneycroft Lv, Preston, Greenford, Slough, Parsons Green, Southbank, Canonbury, Southbank.

21st July
London Croydon South, Hornchurch, Malton Metro, Manchester Dial House, Preston Arkwright, Dronfield, East Wigston, Glasgow Shettleston, Grantham Mallard, Hatfield Woodhouse, Rugby, Milton Keynes, Mansfield, Sheffield, Blackburn, Preston, Haywards Heath, Faraday, Loughborough, Nottingham, Cheetham Hill, Wolverhampton, Ellesmere Port, Preston, Sharrow, Sheffield, Sedgley, Wolverhampton, Louth, Sheffield, Huntingdon, Peterborough, Rayleigh, Stepney.

22nd July
Exeter Castle, Liverpool Trunk, London Howland St, Manchester Pendleton, Alloa, Birmingham Midland, Neath, Penrith Beacon, Redditch Old Town, Retford.

23rd July
Kempton, Manchester Heaton Moor, Swaffham, Wellingborough, Whalley, Whitby Cook, Colchester Stockwell, Dundee Steeple, Colindale, London Ealing.

24th July
Chepstow, Didcot, Glenrothes, Leigh Collier Lancs, Thame Oxon, Workington.

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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