Planned BT Broadband Network Maintenance - Week commencing 3rd August 2015


Posted on: Saturday 1 August 2015, 14:29

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

3rd August
Bracknell, Gloucester, Ipswich, Milton Keynes, Herne Bay, Leamington, Newcastle, Colindale, Manchester Chorlton, Ryde, Isle of Wight, Stafford Walton, Locks Heath, Birmingham.

4th August
Kingswood, Bristol, Wilmslow, Manchester, East Manchester, Worthing Central, Faraday, Muswell Hill, Colindale, Bristol West, Cardiff, Great Barr, Birmingham, Dumfries, Newcastle.

5th August
Darlington, Doncaster DON, Irvine Bourtree, Southbank, Belfast Ormeau, Bradwell Abbey, Chipping Sodbury, Christchurch, Edinburgh, Fountainbridge, Hastings.

6th August
Birmingham Kings Norton, Letchworth Herts, Liverpool Widness, London Barking, London Redhill, Manchester Bury, Leamington Spa, London Upton Park, Northampton, Northwich Cheshire.

7th August
Birmingham Wednesbury, Leicester Fox, London Bexley Heath, London Bishopsgate, London Hayes North, Manchester Longford.

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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