Planned BT Broadband Network Maintenance - Week commencing 17th August 2015


Posted on: Monday 17 August 2015, 11:32

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

18th August
Manchester Trafford, Milnsbridge, Ortons, Reading South, Stockton on Tees, Tile Hill, London Shoreditch, London Wallington, Norwich, Plymouth, Almondsbuiry, Bamber Bridge.

19th August
Basingstoke, Healing, London Hackney, Southbank, Stourbridge, Winchester, Bungay, Peterborough, Gipsy Hill, Faraday, Sudbury, Peterborough, Sunderland North, Newcastle, Thanet, Kingston, Andover, Bluebell Hill, Braintree, Ely, Filton, Glasgow Langside.

20th August
Falmouth, Glasgow TH, Liverpool Maghaull, London Covent Garden, Manchester Sale, Southampton, Stoke Trintity, Aberdeen Central, Birmingham Great Barr, Gisops Auckland, London Brixton, London Harlesdon.

21st August
Congleton, Foleshill, Glossop Service, Leyland, London Purley, Loughbotough, Manchester Ashton, Morpeth, Birmingham Springfield, Brentwood, London Dagenham, London Enfield, Taunton Toneside.

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Relations

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