Planned BT Network Maintenance - Week commencing 24th August 2015


Posted on: Friday 21 August 2015, 14:39

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

24th August
Avonmouth, Chesterfield, Glasgow Linfern, High Wycombe, London Goodmayes, Nuneaton, Rossendale,

25th August
Birmingham Northern, Bognor Regis, Cwmbran, Glasgow Bridgeton, Helston, Keighley, Liverpool Great Crosby, London Hendon West, London Barnet, London Crouch End, Bridgend Glamorgan, Sheffield Eldon House, Rhyl, Burntwood, Grays Thurrock, Tilehurst, Worcester St. Peter, Havant, Inverurie, Peterlee

26th August
Malvern, Acomb, Beauchief, Gillingham, Liverpool Sefton, London Kentish Town, Macclesfield, Manchester Didsbury,

27th August
London Feltham, London Hoddesdon, London Loughton, London Mitcham,Alnwick, Arnold, Billericay, Birmingham Victoria, Forres, Liverpool Prescot, Manchester East, Midsomer Norton

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Matty Cassell
Customer Relations

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