Planned BT Network Maintenance - Week commencing 31/08/2015


Posted on: Friday 28 August 2015, 16:55

When's this work happening?
Early hours of most days this week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between Midnight and 6am.

1st September
Dunham-on-Trent, Cherry Hinton, Chesham, Chester le Street, East Grinstead, Haywards Heath, Huddersfield, London Marylebone

2nd September
Kendal, London kensignton, London Harrison St, London Lower Holloway, London Mill Hill, London Romford South, Chichester, Deal, Dorchester, Fallings Park, Garstang, Halstead Colchester, Aberystwyth, London Poplar

3rd September
London Stepney Green, Aberdeen Denburn, Belfast East, Bradford Central, Caerphilly, Coalville, Dalton in Furness, Keighley, Littlehampton, Buckingham, Bishops Stortford, Bath, Peterborough

Although these are the areas we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind Regards,

Harry Beesley
Customer Relations

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