Planned BT Network Maintenance - Week commencing 7th Sept


Posted on: Friday 4 September 2015, 14:26

When's this work happening?
Early hours of most days this week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between Midnight and 6am.

7th September
Cardiff, Derby, Hove, London South Kensington, Rhyl, Merthyr Tydfil, Manchester Hulme, Great Yarmouth Town, Louth, Elgin.

8th September
Basingstoke, Bedminster, Birmingham Midland, London Bayswater, London Canonbury, Coventry Central, Ellesmere Port, Livingston Station, London Chiswick, London Deptford, Winton.

9th September
Crownhill, Leamingtin Hants, Manchester Midland, Sedgley, Skipton, London Addington, Swansea, Truro, Tunbridge Wells, Edinburgh Donaldson.

10th September
Birmingham, Chelmsford, Edinburgh Donaldson, London Chislehurst, London Egham.

11th September
Bridgwater, Bristol Cabot, London Eltham, London Hammersmith, Burntwood, Denham, Dewsbury, Gravesend, Leyburn, Manchester Walkden, Berkhampsted, Bourne End.

Although these are the areas we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind Regards,

Chris Parr
Customer Relations

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