Planned BT Network Maintenance - Week commencing 21st September 2015

Broadband

Posted on: Friday 18 September 2015, 16:22

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

21st Sept
Almonsbury, Falkirk, London Albert Dock, London Stepney, Aberdeen North, Ascot, Belfast, Burnley, Burslem, Liverpool Aintree.

22nd Sept
Birmingham - Morningside, Birmingham - Tealby, Glasgow - Newton Stewart, Sheffield - EASINGWOLD, Sheffield - GREAT LONGSTONE, London Poplar, Ayr Summerhill, London Faraday, Balham, Hampstead, Harpenden, Durham, Greenock, Harrogate, Headingley Ash, Hereford Barton, Hetton le Hole, Ilkeston, Leighton Buzzard.

23rd Sept
Berwick on Tweed, Camborne, Cannock, Chippenham, Consett, Cowes, Birmingham Telephone House, London Beckenham, London Elstree, London Ewell, London Greenford, Downend.

24th Sept
London Faraday, Birmingham Telephone House, Guildford, Pontefract Tanshelf, Ferndown, Bristil, Ashton on Ribble, Preston, Aintree, Manchester, Tonypandy, Cardiff, Bury St. Edmunds, Peterborough, Burnley, Accrington, Stanley (County Durham), Newcastle.

25th Sept
Bridgend, Dorking, Dunstable, Herne Bay, Langley, Rayleigh, London Southbank, London Gerrard Street, Walton on Thames, Welwyn Garden City, Weybridge, Londonderry.

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Support

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