Planned BT Network Maintenance - Week commencing 28th September 2015


Posted on: Monday 28 September 2015, 15:30

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

29th Sept
Newton Abbott, Hampstead, Bristol, Colindal, Whalley, Preston, Fakenham, Arkwright, Nottingham, Downham Market, Ludlow, Wolverhampton, Stafford Walton, Barry, Grays, Hawick, Huntingdon, Intake, Kidsgrove, Lancaster Gaunt, Oban, Gosforth, Gosport, Highway, Hitchen Herts, Faraday.

30th Sept
Halifax, London Colindale, Milton Keynes, London Leytonstone, Hanley, Yeovil, Ashton-on-Ribble, Ballymena, Banbury, Cumbernauld, London Golders Green, Llantrisant, Catford-Faraday, Malden-Southbank, Twickenham-Slough, Grantham-Nottingham, London Bayswater-Southbank, Egham-Slough, Fareham-Bristol.

1st Oct
Taunton Toneside, Chandlers Ford, Dunfermline Abbey, Glenrothes, Hartlepool, Haslemere, Havant, Lofthouse Gate, Nelson Lancs - Preston, Beauchief - Sheffield, Northallerton - Leeds, Newbridge - Cardiff, Primrose Hill - Colindale, Hulme Hall - Wolverhampton.

2nd Oct
Harlow, Honiton, Horsham Sussex, Houghton le Spring, Kingswood, Laindon, Leamore, Lisburn, Inverurie Historic, Kettering, London Acton, London Kingsland Green

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Support

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