Planned BT Network Maintenance - Week commencing 5th October 2015

Broadband

Posted on: Friday 2 October 2015, 14:56

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

6th Oct
Bristol North, London Perivale, Maidenhead, Manchester Cheetham, Mansfield Bentinck, Moortown, Malton, Cayton Bay, Guisborough, Haxby, Strensall, West Ayton, Birmingham TH, London Kingston, London Muswell Hill, London Northolt, London Orpington, Malton Metro.

7th Oct
Thanet- Margate, Portsmouth, Slough, South Shields, Southend, Hamilton Avon, Dundee Steeple, Birmingham.

8th Oct
Caversham, Kingston, Witney, Miltion Keynes, Gainsborough, Trini, Peterborough, Thatcham, Slough, Woodley, Kneller Hall, Teddington, Crossgate and Leeds, Billericay, Coventry Romes, London Pinner, London St Albans, Manchester Failsworth, London Walworth, Wilmslow Cheshire, Bedminster, Edinburgh Donaldson, Birminghasm Midland, Bradford Central, Bristol Cabot, Cardiff, London Poplar, Cowes, Kingston, Dunstable, Milton Keynes, Beaconsfield, Slough, Devizes, Bristol, Tewkesbury, Birmingham.

9th Oct
Birmingham TH, Bristol Cabot, London Poplar, London Sutton Cheam, London West Drayton, London Worcester Park, Bangor, Bridgwater, Hanley, SHrewsbury, London Thamesmead, Newbridge Gwent, Newton Abbot, North Shields, Paignton, Portsmouth North End, Gorseinon, Glengormley, Portstewart, Chartham, Cobham, Langford, Helsby, Wokingham, Wareham, Romsley.


Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Harry Beesley
Customer Support

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