Planned BT Network Maintenance - Week commencing 12th October 2015


Posted on: Friday 9 October 2015, 15:42

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

13th Oct
Edinburgh Donaldson, Southampton, Birmingham, Yeovil, Lowestoft, Lurgan, Newbury, Newcasle-under-Lyme, Newquay, Worthing, York, London Faraday, London Tottenham, London Merton Park, Long Eaton.

14th Oct
Llanelli, Market Harborough, Wickford, Wigan, Willaston, Willowcroft, Wimborne, Windsor, Winsford, Wisbech, Witham, Fraserburgh, Whitby, Saxmundham, Penrith, Carmarthen, Hetton Le Hole, Stoke City, Locks Heath.

15th Oct
Ashford Kent, Carlisle Portland, Nottingham Bowman Sheriff & Oxford, Rotherham, Hatfield Woodhouse, Skipton, Oban, Newquay, Workington, Binley, Swaffham, Whitley Bay, Daventry, Shefford, Shrewsbury, Sittingbourne, Skegness, Shenley Church End, Shipley, Skelmersdale, Sleaford, South Benfleet, South Elmsall, St. Austell.

16th Oct
Norwich North, Northallerton, Sheffield, Southampton, St. Helens, Stoke Trinity, Witney, London Wandsworth, London Wimbledon, Manchester Hyde, Newmarket, Newport Pagnell.

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind regards,

Chris Parr
Customer Support

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