Planned BT Network Maintenance - Week commencing 7th December 2015

Broadband

Posted on: Friday 4 December 2015, 16:12

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

8th
Wolverhampton - Wombourne and Little Haywood, Preston -South Shore, Newcastle -Newcastle West and Whitehaven, Guildford - East Horsley and Blewbury and Winkfield Row, Glasgow - Inverbervie and Duns and Cockenzie, Birmingham - Stone, Leeds - Hipperholme, Colombo-Earls Court, Derby -Beeston and Buckminster, Preston - Liverpool Cressington Pk, Manchester - Eccles, Colindale -Lords and Bovingdon, Colombo - Forest Hill, Birmingham - Wolston, Sheffield -Hawarden and Wadsley Bridge, Newcastle - Barnard Castle, Preston - Kirkby Lonsdale, Bristol - Falfield, Faraday - Erith, Milton Keynes - Freeland, Slough - Haytor, Stepney Green -Epping, Ashton in Makerfield, Croydon, Darlington, Edinburgh Donaldson, Kingston TE, Liverpool Lancaster Hse, Malton, Newcastle upon Tyne Central, Norwich City, Wolverhampton

9th
Glasgow - Abbeyhill and Blantyre and Newmacher, Wolverhampton - Chirk and Chirbury, Newcastle - Harrington and Barnard Castleand and Whitehaven, Derby -Buckminster, Guildford -Farnham, Preston - Accrington, Colombo -Purley, Preston - Liverpool Irby, Guildford - Godstone, Colombo -Hullbridge, Colindale - Harrow, Birmingham - Redditch Headless Cross, Cardiff - St Davids, Leeds - Hutton Sessay, Sheffield -Barnby Dun, Preston -North Shore, Stepney Green -South Ockendon, Birmingham -Cheltenham, Cardiff - Stoke Bishop, Leeds - Melbourne, Glasgow - Crossgar, Preston- Morecambe, Slough - Newbury and Lytchett Minster, Milton Keynes - Baldock, and Coilmworth, Faraday - Hadlow and Barcombe, Colombo - Purley and Crayford, Norwich City, Pendelton, Pontefract, Slough, Wolverhampton

10th
Ashton-in-Makerfield, Liverpool, Norwich, Manchester Pendleton, Pontefract, Slough

11th
Bedlington, Church Stretton, Burghill, Granton, Toomebridge, East Herrington, Great Baddow, Bristol Kingsmead, Newington, Horsley, Coleraine, Romsley, Hullbridge, New Oakley, Barnoldswick, Dartford, London New Cross, East Horsley, East Haddon, Wetheral, Londonderry, Edinburgh Davidson, St. Annes, South Cerney, Repton, Yealmpton, Northwood, Ashton-in-Makerfield, Liverpool, Malton, Norwich, Manchester Pendleton, Slough

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect

Kind Regards

Customer Support

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