Planned Network Maintenance - Friday 11th 05:00-07:00

Broadband

Posted on: Tuesday 8 December 2015, 14:33

When's this work happening?
Between 05:00 on the 11th December - to 07:00.

What does it affect?
Broadband Connectivity

How long will it take?
Upto 2 hours within the maintenance window.

What does the work involve?
Temporarily disconnecting some users in order to improve the overall network service.

Am I likely to notice the work?
Yes, there may be a loss of connectivity but users would be expected to reconnect automatically.

Is there anything else I need to know?
Any sites having problems connecting once the maintenance is complete are advised log into their router interface and click "connect", failing that to power cycle their router.

Kind regards,

Customer Support

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