Planned BT Network Maintenance - Week commencing 11th January 2016


Posted on: Sunday 10 January 2016, 15:49

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

Stanstead Abbotts, London Woolwich, Eston Grange, Barnard Castle, Eaglescliffe, Limpley Stoke, Surbiton, Linton, Brockenhurst, Potton Beds, Bradford on Avon, London Crayford, Hertford, Flax Bourton and London Dartford.

South Molton, Cambridge, Ashton in Makerfield, Bromsgrove, Bournemouth, Cardiff, Roath, Chelmsford, Bristol, Bishops Stortford, Colchester, Doncaster, Croydon and Colindale.

Guildford - Wye Milton Keynes - Corsham, Bicester, Chipping Norton Newcastle - Redcar Peterborough - Epworth, Slough - West Wellow, MARNHULL, Wellington Stepney Green - St Osyth, Orsett, Mile End, Stock Wolverhampton - Church Stretton, Oakengates, Wellington Telford, Bishops Stortford, Bromsgrove, Cambridge, Colchester, London Colindale, Croydon, Doncaster, Birmingham Erdington, Stornoway, Guildford, Lincoln, Liverpool, Newcastle upon Tyne.

Guildford - Bramley, Leeds - Silkstone, Leeds ? Elland, Leeds ? Pocklington, Manchester ? Walkden, Milton Keynes - Chipping Norton, Milton Keynes ? Shefford, Milton Keynes - Houghton Regis, Peterborough ?Benwick, Peterborough ? Walcott, Slough - North Petherton, Slough - St Marychurch, Slough - Budleigh Salterton, Stepney Green - Ilford North - Stepney Green - London Theydon Bois, Stepney Green - Otham, Newton-le-Willows, Liverpool Simonswood, Lamplugh, Brampton, Appleby, Stourport, frensham, Dipton, Bordon, Birchwood, Headley Down, Liverpool Caldy, Ormskirk, Prestbury, Bacton, Hartley Wintney, Waterbeach, Brandon Suffolk, Parbold.

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect

Kind Regards

Customer Support

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