Repair and provisioning delays - MBORC update

Broadband

Posted on: Monday 11 January 2016, 09:55

We have received further communications from our supplier that the MBORC currently open has been widened to include further areas. Please see the detail below:

"Parts of the UK have suffered severe storm conditions, with high winds, heavy rainfall and flooding, throughout December and into the New Year period. This has seriously impacted Openreach infrastructure, both above and below ground, with fault intake in the affected areas at extremely high levels and serious access and mobility problems for our engineering teams.

Further storm conditions have hit parts of UK, in particular Scotland, over the last 24 hours, which on top of the previous impacts, have led to multiple road closures and localised flooding, including direct impact on the exchange in Aberdeen.

Openreach is therefore declaring MBORC for repair activities in the following area, with effect from 23:59 08 January 2016:

North East Scotland

The declaration will be removed once the conditions recover.

This MBORC will be under a new reference number which will be advised as soon as possible.

MBORC for repair activities remains in place in the following areas, due to the storms of 29 / 30 December 2015:

South East Scotland
South West Scotland
Swansea & West Wales


MBORC for repair activities remains in place in the following areas, due to storms over the Christmas period:

South Yorkshire & Chesterfield
West Yorkshire
Humber


MBORC MB15612 for repair activities also remains in place in the following areas, due to the storms earlier in December 2015:

Cumbria
North Wales

The conditions in these areas are particularly challenging but we continue to take steps, including directing additional resource into these areas, to bring the position back to normal as quickly as possible.

We are monitoring the situation and will remove MBORC as soon as service can be restored to the levels they were at immediately before the severe weather."

Kind regards,


Customer Support

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