Planned BT Network Maintenance - Week commencing 18th January 2016

Broadband

Posted on: Friday 15 January 2016, 14:43

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

18th
Darlington, Exeter and Guildford.

19th
Guildford - Winkfield Row, Guildford - Newport Isle of Wight, Leeds ? Dringhouses, Manchester - Blackfriars, Milton Keynes ? Ipswich, Milton Keynes - Ampthill, Peterborough - Uppingham, Peterborough -South Wootton, Peterborough - Southwold, Preston - Barrow-In-Furness, Slough - Parkstone, Slough - Whimple, Slough - Penn Bucks, Stepney Green - Gants Hill, Stepney Green - Rainham, Stepney Green ? Albert Dock, Bangor [Gwynedd], Corwen, Wrexham, Bristol Central, Darlington, Liverpool, Lancaster, Exeter Castle, Edingurgh Donaldson, Erdington, Ashton In Makerfield.

20th
Darlington, Exeter Castle, Birmingham Midland, Newcastle upon Tyne, Oldham, Birmingham, Monmouth, Bromyard, Ulley, Bristol, North Trowbridgem Bude, Mevagissey, Cardiff, Bargoed, Keynsham, London Colombo, London Pimlico, Derby, Braunstone, Walsgrave on Sowe, Guildford, Lindfield, Lyminge, Hindhead, Leeds, Boroughbridge, Leeds, Ripon, Manchester, Moss Side, Gatley, Milton Keynes, Brixworth, Duston, Peterborough, Holbeach, Market Deeping, Sheffield, Hathersage, Slough, Little Chalfont, Kidmore End, Williton, London Stepney Green, London Poplar, Sittingbourne, Medway, Wolverhampton, Swinton, South Molton.

21st
Portsmouth, Preston and South Sheilds.

22nd
Birmingham Telephone House, Walsall, Preston, Liverpool Lancaster House, Slough, Newcastle-upon-Tyne Central, Swansea.

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect

Kind Regards

Customer Support

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