Planned BT Network Maintenance - Week commencing 22nd February 2016


Posted on: Thursday 18 February 2016, 19:39

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes

place between midnight and 6am.

Belfast City, Crawley, Gloucester, Leamington Spa, Leeds Basinghall & Maidstone

Guildford, London Stepney Green, Newcastle Upon Tyne, Preston Arkwright & Slough, Manchester & Milton Keynes

Nottingham, Preston, Shrewsbury

Newcastle-upon-Tyne, Milton Keynes, Manchester Abergele, Manchester Farnworth Bolton, Manchester Whaley Bridge, Preston Claughton, Preston Scotstoun, Sheffield

Greenhill, Sheffield Clay Cross, Slough Wraysbury, Slough Putney, Slough Tiverton, Stepney Green Stepney Green, Stepney Green Poplar,Stepney Green West Mersea,

Wolverhampton Pontesbury, Wolverhampton Hanley Stoke, Wolverhampton Stone Staffs

Guildford North Chapel, Guildford Singleton, Manchester Eccles, Manchester Liverpool Bootle, Manchester Moss Side, Milton Keynes Wheatley, Milton Keynes Abingdon,

Milton Keynes Long Buckby, Newcastle Newcastle Ne, Newcastle Kirkinner, Newcastle Dunston, Stepney Green Wanstead, Stepney Green Takeley, Wolverhampton Penn,

Wolverhampton Market Drayton, Wolverhampton Dudley Castle

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are

also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect

Kind Regards

Customer Support

Return to Index