Planned BT Network Maintenance - Week commencing 29th February 2016


Posted on: Friday 26 February 2016, 16:27

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

Ashton In Makerfield, Belfast City, Bolton, Cardiff/Roath & Crawley, Glasgow Douglas, Guildford, Luton, Milton Keynes

Worksop, Darlington, Glasgow Douglas, Glasgow Telephone House, Hemel Hempstead, Nottingham, Preston, London Stepney Green, Fordham, London Mile End; Slough: Wokingham, London Putney, Combe Martin; Birmingham: Bromesberrow; Cardiff: Newtown Llantwit, Haverfordwest; Guildford: Faversham; Preston: Glasgow South, Fleetwood; London Colombo: London Paddington, Dartford, Epsom; Birmingham: Burghill; London Faraday: Hove, London Wapping, London Streatham; Manchester: Liverpool Waterloo; Milton Keynes: Cranford, Llansantffraid

Chester, Birmingham: Rubery, Edgbaston, Smallbrook; Bristol: Wadebridge, Niton, Kingswood; London Colindale: Kenton Road; London Colombo: Shepherds Bush, Kentish Town, Battersea; London Faraday: Kemptown; Guildford: Archers Court, Wokingham, Newport [Isle of Wight]; Leeds: Stamford Bridge, Pickering, Todmorden; Manchester: Rochdale, Moss Side, Irlam; Newcastle-upon-Tyne: Coxhoe, Lanchester

Bristol: Burnham-on-Sea; Birmingham: Worcester St. Johns, Cinderford, Lydney; Bristol: Shirley; London Colindale: London Pinner; London Colombo: London Shepherds Bush, London Holborn; Derby: Horsley; London Faraday: London Wapping, Kemptown, Henfield; Guiuldford: Woking, Merstham, Reading South; Leeds: Royston, Mirfield, Low Moor

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect

Kind Regards

Customer Support

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