Planned BT Network Maintenance - Week commencing 7th March 2016


Posted on: Friday 4 March 2016, 15:20

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

7th -

Swindon, Walsall Bridge, Aberdeen Central, Ashford, Ashton-in-Makerfield, Belfast, Bishops Stortford, Bolton, Guildford, Peterborough Wentworth

8th -

London Colombo: London Earls Court, London Lower Holloway; Derby: Sherwood, East Leake, Buxton; Guildford: Hawkinge, Chertsey, Reading Earley; Leeds: Silkstone, Low Moor, Snaith; Newcastle: Redcar, Burnopfield, Galashiels; Peterborough: Rockingham, Uppingham, Norwich; Preston: Fleetwood, Walney Island, Barrow-in-Furness; Wolverhampton: Market Drayton, Uttoxeter, Nottingham Sheriff, Sheffield Eldon House, Slough, Aberdeen Central, Guildford, Luton, Nottingham Bowman Sheriff, Peterborough Wentworth

9th -

London Kidbrooke, Wolverhampton, Farnborough, London Gipsy Hill, London Surbiton, Manchester Central, March, Milton Keynes

10th -

Leeds: Selby, Green Hammerton; Newcastle-upon-Tyne: Rowlands Gill; Peterborough: Wootton, Metheringham, Brent Pelham; Preston: Forton, Heysham; Sheffield: Clowne, Broomhill, Mexborough; Slough: Stadhampton; London Stepney Green: Ilford Central, Ingrebourne; Wolverhampton: Swinton, Whitchurch [Shropshire], Grimsby Humber, London Greenwich, London Teddington, London Swanley, Wishaw, Worcester Providence, Birmingham Telephone House, London Southbank, Luton, Peterborough Wentworth, Southend, Wrexham, Bishop Auckland

11th -

Duston, Earley, Faversham, London Forest Hill, Frome, London Gants Hill, Garstang, Gerrards Cross

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect

Kind Regards

Customer Support

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