Planned BT Network Maintenance - Week commencing 14th March 2016


Posted on: Friday 11 March 2016, 15:11

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

15th March
Dover, London Fulham, London South Kensington, Manchester Dial House, Runcorn, Yeovil, Bungay, Fareham, Ruislip, London Willesden, Worthing West, Parkstone, Penarth, London Ponders End, Poulton-le-Fylde, Prescot, Rainham, Reigate, Royston.

16th March
Henfield, Henley-on-Thames, London Highams Park, Ingrebourne, Isleworth, Kirkwall, Knaresborough, Laindon,Abergavenny, Barrow-in-Furness, Bideford, Bodmin, Portslade, Bude Haven, Burgh Heath, London Chingford, Bedford, Crawley, Gloucester, Birmingham Telephone House, Peterborough Wentworth

17th March
Saltash, Sanderstead, Shanklin, Shirley, Snaith, Stanford-le-Hope, Sydenham, Thame, Chipping Norton, Cleckheaton, Cranleigh, Crowborough, Daventry, Dorking Ranmore, Dover, Downland

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect

Kind Regards

Customer Support

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