Planned Network Maintenance - Tuesday 5th April 04:00-07:00

Broadband

Posted on: Friday 1 April 2016, 14:11

When's this work happening?
Between 04:00 on the 5th April - to 07:00.

What does it affect?
Broadband Connectivity

How long will it take?
Up to 3 hours within the maintenance window.

What does the work involve?
Temporarily disconnecting some users in order to improve the overall network service.

Am I likely to notice the work?
Yes, there may be a loss of connectivity but users would be expected to reconnect automatically.

Is there anything else I need to know?
Any sites having problems connecting once the maintenance is complete are advised log into their router interface and click "connect", failing that to power cycle their router.

Kind regards,

Customer Support

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